#330 of 5,325 hotels in Shanghai based on Tripadvisor
Andrew
United Kingdom,
March
2025
6.8/10
My stay at Madison Shanghai Hongqiao was a mix of positives and negatives. The spacious room and its modern decor were impressive, but I struggled with a few inconveniences, like unreliable Wi-Fi and a lack of English channels on TV. The location was a bit tricky to find, especially with luggage, but the staff were polite and accommodating throughout my visit.
Rooms
6.0
The superior room I stayed in was spacious and nicely decorated, but it had no window. Cleanliness was on point, but the room reeked of smoke despite being labeled non-smoking.
Service
Location
6.0
While the hotel's location is somewhat central, it's quite far from the metro station, making it a hassle to reach, especially at night. It took me about ten minutes to walk, and it felt longer with luggage.
Dining
6.0
Breakfast had some enjoyable Western options, but overall, the dining experience left something to be desired, featuring mostly carbohydrate-heavy dishes with minimal meat.
Facilities
6.0
The gym was small, with only a few machines available, and I found the TV in the room outdated. Room service and housekeeping were decent, but overall, the facilities could use improvement.
Benjamin
United Kingdom,
December
2024
6.6/10
My stay at Madison Shanghai Hongqiao had its ups and downs. The room was spacious and modernly furnished, but the overall experience was marred by poor service and low-quality breakfast options. The location was somewhat inconvenient to navigate, especially with luggage.
Rooms
6.0
The room I stayed in was clean and nicely furnished, offering plenty of space. However, it had a lingering smell reminiscent of a smoking area, despite being a non-smoking room.
Service
5.0
While the front desk staff were polite and accommodating, their limited English made it challenging to get assistance with transportation or other queries.
Location
5.0
The hotel is not centrally located and is difficult to find, especially with the construction blocking direct access. It promises proximity to attractions, but I found myself walking a considerable distance to reach the nearest metro station.
Dining
5.0
Breakfast was below expectation, with fruit that didn't seem fresh and milk that tasted sour. The options leant more toward Chinese fare, and there could definitely be improvements.
Facilities
5.0
The hotel offers basic amenities like room service and housekeeping, but the gym was quite small with limited equipment. Room facilities were decent but lacked modernity, like an outdated TV setup.
James
United Kingdom,
November
2024
5.6/10
I had a blend of experiences during my stay. The warm welcome at the front desk and the spacious, clean rooms stood out, but the location was a downside with nearby construction and a long walk to the metro. Overall, the service was mixed; while some staff were friendly, others were unhelpful. Dining options were decent, though breakfast could use improvement.
Rooms
8.0
The room was spacious and modern, with everything clean, which I appreciated. However, some furnishings had an old smell and issues like unscrewed electric sockets were a bit off-putting.
Service
6.0
The staff were friendly and attentive, but I encountered some problems with the front desk, particularly when booking taxis or trains. They seemed overwhelmed at times.
Location
5.0
The hotel is not ideally located. It was a 15-minute walk to the nearest metro, and ongoing construction in the area made it less appealing. However, it’s close to the airport, which is a plus.
Dining
6.0
Breakfast was decent, but I found it lacking in quality. Some meals were delicious, but others didn’t meet expectations, especially compared to other places I’ve dined during my travels.
Facilities
7.0
The hotel had solid facilities, like housekeeping and dry cleaning, but I didn’t use all of them. The free wifi worked well, which was essential for my stay.
Derek
United Kingdom,
October
2024
6.6/10
I found the stay at Madison Shanghai Hongqiao to be a mixed experience. While my room was well-furnished and clean, the overall service and dining quality left much to be desired. The location was somewhat inconvenient due to ongoing construction, making access difficult for taxis and limiting nearby food options.
Rooms
6.0
The room was nicely furnished and clean, but the furnishings felt quite old. My bathroom had a cracked bathtub, which was disappointing.
Service
5.0
The service was a bit lacking; staff were not very welcoming, and I faced delays checking in. Even though I arrived near midnight, there seemed to be confusion over my reservation.
Location
5.0
The hotel is situated in a residential area, and its accessibility is hindered by ongoing construction, making it difficult to get taxis. It did have nearby malls and restaurants, but it wasn't as close to the city center as I had hoped.
Dining
5.0
Breakfast options were underwhelming with some fruit being past its prime and milk that tasted sour. I was disappointed with the lack of variety and quality.
Facilities
5.0
Facilities like laundry service were prompt, but the smell from the cleaned clothes was overwhelming. The hotel has a range of services, but maintaining quality should be a priority.
Joseph
United Kingdom,
October
2024
6.4/10
I had a mixed experience during my stay at Madison Shanghai Hongqiao. While the welcome was warm and the staff were helpful, the location faced challenges due to ongoing construction, making access difficult. The breakfast options were quite limited, leaving much to be desired.
Rooms
6.0
The room was clean but lacked a window, making it feel a bit claustrophobic. I couldn't open a window for fresh air, and the air conditioning felt old and loud, definitely contributing to a not-so-great atmosphere.
Service
8.0
The staff were friendly and went out of their way to assist me, giving directions to nearby attractions and even suggesting bus options when taxis were unavailable during the rain.
Location
6.0
The hotel was conveniently located near subway stations and two malls, providing easy access to food and shopping. However, the ongoing construction made getting in and out a hassle, which was inconvenient.
Dining
5.0
Breakfast was quite repetitive and lacked variety, with limited western options available. I found myself looking outside the hotel for better choices, especially missing items like oatmeal and bacon.
Facilities
6.0
The facilities included basic services like room service and housekeeping, but nothing stood out significantly to enhance my stay.
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